⚖️ L e g a l D i s c l a i m e r – S e v a N e s t E n t e r p r i s e s

1. General Disclaimer
SevaNest Enterprises (“the Company”) acts solely as an online platform connecting verified independent service providers (“Vendors”) with customers (“Clients”) seeking doorstep household, healthcare, and personal assistance services.
All service professionals registered under SevaNest operate as independent contractors and are not employees, representatives, or agents of SevaNest Enterprises.

2. Limitation of Liability
SevaNest Enterprises shall not be held responsible or liable for any accident, physical injury, property damage, loss of life, or financial loss occurring:

During the performance of any service,
At the customer’s premises, or
While the service professional is travelling to or from the customer’s location.

Such events shall be strictly deemed as matters between the customer and the service professional, and both parties agree to hold SevaNest Enterprises harmless and indemnified from any claim, compensation, litigation, or legal proceeding arising therefrom.

3. No Employer–Employee Relationship
All vendors registered on the SevaNest platform are independent workers offering services in their personal capacity.
The Company does not supervise, control, or direct their work, nor provide employment benefits, insurance, or coverage of any kind.
Accordingly, SevaNest bears no legal or financial responsibility for incidents involving service professionals or customers during or after service delivery.

4. Customer Responsibility & Negligence
Customers are required to provide a safe, accessible, and suitable environment for the performance of services.
Any incident or injury caused due to customer negligence, unsafe conditions, faulty equipment,provoking illegal act with vendor or misconduct shall be entirely the responsibility of the customer.
SevaNest shall not be liable for accidents, fire, electrocution, falls, or injuries resulting from such negligence.

5. Vendor Responsibility
Vendors are personally responsible for ensuring safety and professional conduct during service.
Any act of negligence,illegal act with customer, carelessness, or misconduct by a service professional resulting in damage or injury to person or property shall be their individual responsibility.
The Company disclaims any liability for such actions and may suspend or terminate the concerned vendor’s registration.

6. No Compensation or Claim Permitted
Both customers and vendors expressly agree and acknowledge that:

SevaNest Enterprises shall not be liable to pay any compensation, damages, reimbursement, or ex gratia amount for any accident, injury, loss, or damage.
No claim, complaint, or legal proceeding shall be initiated against SevaNest Enterprises, its owners, directors, or employees for any such occurrence.
In case of a dispute between the vendor and customer, the matter shall be resolved mutually between the two parties.

7. Company’s Role
SevaNest Enterprises functions purely as an intermediary and facilitator of services.
The Company has no direct functional involvement in the performance, timing, or outcome of services delivered by vendors.
Accordingly, SevaNest holds no operational or legal liability arising from actions, omissions, or negligence of vendors or customers.

8. Indemnification Clause
Both vendors and customers agree to indemnify, defend, and hold harmless SevaNest Enterprises, its management, employees, and partners from and against any and all claims, damages, liabilities, losses, or expenses (including legal fees) resulting from their own actions, negligence, or contractual breach.

9. Jurisdiction
All matters and disputes, if any, shall be governed by the laws of India, with exclusive jurisdiction of courts situated in Mumbai, Maharashtra.

10. Acceptance
By using SevaNest’s website, registering as a vendor, or booking a service, all parties acknowledge that they have read, understood, and voluntarily accepted this Disclaimer and Limitation of Liability policy in full.